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What Should I Do if I Was Sexually Harassed by a Customer?

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Sexually Harassed by a Customer

Sexual harassment does not always happen between a boss or coworker. Sometimes, the harassment comes from a customer or another third party. This can make it confusing to know what steps to take.

It is critical for anyone who has been sexually harassed in a workplace setting to seek justice. Sexual harassment should never be tolerated, no matter where it occurs. Your employer is responsible for creating a safe work environment. In addition to calling an employment lawyer for advice, you will want to make sure that you take other measures.

Employees are protected against harassment, which is why it is important to report harassment to your manager or HR. Speak up as soon as you encounter any type of hostile work environment. After the first sexual harassment event, you should immediately tell your supervisor both verbally and in writing.

Being upfront about sexual harassment with your employer serves two purposes. First, your employer cannot claim to know nothing about your sexual harassment. Second, your employer is legally bound to provide you with protections.

If you say nothing or wait a long time before making a claim, your employer may have an excuse for not taking corrective actions promptly.

What Is Sexual Harassment?

It is worth mentioning that sexual harassment from customers is not always bold, blunt, and obvious. Sexual harassment can take many subtle forms. These can include:

  • Making inappropriate sexual innuendos, comments, or jokes.
  • Speaking openly about sexual topics.
  • Showing someone sexual images without consent.

What if Your Employer Ignores Your Complaints?

Not all employers take claims of sexual harassment as seriously as they should. This is why you should tell your employer verbally and in writing about any sexual harassment incidents with customers. Your written communication can serve as proof that you did your part.

In addition to talking to your manager and/or HR team, you can do other things to help support your allegations:

  • Keep copies of any texts, emails, etc. about the sexual harassment incident(s).
  • Complete any formal complaints your employer requests from you.
  • Know the dates of when the sexual harassment happened, as well as the dates when you spoke with your manager.

Why Should You Speak With an Employment Lawyer?

Sexual harassment of any kind can lead to psychological stress and even long-term trauma. Having an employment lawyer to turn to for legal assistance can reduce the anxiety of trying to compel an employer to do what is right. They will protect your rights during every step of the legal process.

Cherry Hill Employment Lawyers at Sidney L. Gold & Associates, P.C. Provide Legal Advice to Those Experiencing Workplace Sexual Harassment

Knowing what to do after being sexually harassed by a customer can be difficult. If you are in this position, speak with one of our Cherry Hill employment lawyers at Sidney L. Gold & Associates, P.C. Call us at 215-569-1999 or contact us online to schedule a free consultation. Located in Philadelphia and Pennsauken, New Jersey, we serve clients throughout South Jersey, including Cherry Hill, Haddonfield, Marlton, Moorestown, and Mount Laurel.

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